Cookies Policy

Last Updated: January 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies help us understand how visitors interact with our website, allowing us to improve your browsing experience and deliver personalized content.

2. Types of Cookies We Use

Our website uses several different types of cookies, each serving a specific purpose:

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Without these cookies, certain services you have requested cannot be provided. Essential cookies do not require your consent as they are critical to the operation of our website.

2.2 Performance Cookies

Performance cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. These cookies help us analyze website traffic and improve the overall performance and user experience. All information collected by performance cookies is aggregated and anonymous.

2.3 Functionality Cookies

Functionality cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features. These cookies can also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

2.4 Targeting/Advertising Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies remember that you have visited our website and this information may be shared with other organizations, such as advertisers.

3. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies to report usage statistics of our website and deliver advertisements. These third parties include analytics providers (such as Google Analytics), social media platforms, and advertising networks. Third-party cookies are subject to the respective privacy policies of these external services.

4. How We Use Cookies

We use cookies for various purposes, including:

• Authentication: To verify your identity when you log into our customer portal or appointment booking system
• Security: To protect your data and prevent fraudulent activity
• Preferences: To remember your settings and preferences for future visits
• Analytics: To understand how visitors interact with our website and identify areas for improvement
• Marketing: To deliver relevant advertisements about our automotive services and special offers
• Service Enhancement: To improve the functionality and performance of our website

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Here's how you can manage cookies:

• Browser Settings: You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features may not function properly without cookies
• Cookie Consent Tool: When you first visit our website, you'll see a cookie consent banner allowing you to accept or customize your cookie preferences
• Opt-Out Links: For third-party advertising cookies, you can opt out through industry opt-out platforms

6. Duration of Cookies

Cookies can be either session cookies or persistent cookies:

• Session Cookies: These are temporary cookies that expire when you close your browser
• Persistent Cookies: These remain on your device for a set period or until you delete them. They help us recognize you as a returning visitor

7. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. We will notify you of any significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we use cookies.

8. Your Rights and Choices

Under applicable data protection laws, you have certain rights regarding cookies and personal data. You can withdraw your consent to cookies at any time by changing your browser settings or using our cookie preference center. Please note that disabling certain cookies may impact your ability to use some features of our website.